1. Solution Built to Client Specifications - Integrated and tested systems delivered to client. System integrations team works with client to install and fully deploy solution.

2. Data Integration - Data integration scripts can tap in to networked data sources in order to pull dialing lists.

3. Dialer Calls People through Carrier Network - Leverage any SIP enabled VoIP carrier or FastCast's own VoIP network to backhaul calls to the PSTN.

4. Calls Connected To On-Site or Remote Agents - Calls are transferred to the next available agent.

5. Supervisors Monitor Campaigns - Supervisors can use the real-time dashboard to monitor campaign and agent performance. Call monitoring capabilities are available for coaching and quality assurance.

6. Inbound Calls Intelligently Routed - Inbound calls can be routed the best available agent ready to handle the customer's issue. IVR scripts can be written to automate routine business processes.