A "best of breed" approach was taken in designing the Contact Center Suite. Its is built on industry standard open source components. Unlike traditional "closed-source" solutions, our client's have access to the source code of every solution.
FastCast Network's leverages the following open-source technologies in each contact center solution:
Asterisk - Core piece of technology that powers the entire solution. Asterisk is known for its scalability and performance.
Vicidial - Provides dialer logic, management screens and AJAX powered web based interface for contact center agents
Linux CentOS - Open source version of Red Hat's Enterprise operating system.
PHP, Apache, MySQL - Stack of open source components that provides web and data storage capabilities.
