FastCast Solutions
FastCast Accelerated Notification
Increase notification performance at a fraction of the cost of traditional autodial systems.
FastCast's Accelerated Notification solution utilizes VoIP in order to reduce telecommunications costs. Text messaging (SMS) and email allow for a broader range of communication options. AJAX based user interfaces allow for easy list loading and campaign management. Accelerated Notification can be integrated with back end data sources for real-time list synchronization. It can be deployed on your network or is available on-demand.
FastCast AccelerateOS Contact Center Suite
Improve agent efficiency and lower operating costs with FastCast's AccelerateOS Contact Center Suite.
Traditional outbound call center solution's can be costly to own and administrate. FastCast's AcceleratedOS based solution is built on a stack of open source components in order to reduce up front costs and improve solution performance. Agent productivity is improved through an easy to use AJAX based User Interface. Actionable data which allows managers and supervisors to measure agent and center performance is available through a set of standard reports.