Support Overview

Our client's consistent satisfaction is FastCast Networks' primary goal and driving force. Our monthly support packages are vital to the success of all solutions that we design. Because technology is constantly evolving, monthly support allows us to ensure that your solutions are cutting edge and state-of-the-art. Your monthly support includes all software updates, security patches, and minor system tweaks critical to your systems performance.

Our standard hours of support are Monday through Friday, 8:30AM to 5:00PM (PST). However, we are available 24/7, 365 days a year for emergency issues. If you ever have an emergency issue, contact us at (925)719-5529 and we will start working on your problem immediately.